Privacy Policy

Welcome to Triple N Online Academy. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and purchase our online courses.

1 Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Billing Information
• Payment Details (processed securely through our payment partners)
• Course Enrollment Information
• Device and Website Usage Data

2 How We Use Your Information

Your information is used to:

• Process course registrations
• Confirm payments
• Provide access to online courses
• Send course updates and important notifications
• Respond to enquiries and support requests
• Improve our website and services

3 Payment Security

All payments are processed through secure third-party payment gateways. Triple N Online Academy does not store your debit/credit card details on our servers.

4 Refund & Cancellation Policy

All course fees paid are strictly non-refundable and non-transferable.

Once a payment has been successfully completed and course access has been provided, no refund, cancellation, or exchange will be entertained under any circumstances, including but not limited to:

• Change of mind
• Inability to attend the workshop
• Personal reasons
• Scheduling conflicts
• Failure to complete the course
• Lack of internet connectivity or technical issues on the participant's side

Please ensure you review all course details carefully before making payment.

5 Failed Transactions & Payment Issues

If your payment is debited but the course registration is not confirmed, or if you experience:

• Failed transactions
• Duplicate payments
• Payment gateway errors
• Incorrect payment status
• Technical issues during payment

Please contact our support team immediately with your payment reference number.

After verification, we will either:

• Confirm your course registration if payment has been received, or
• Coordinate with the payment gateway/bank to resolve the issue.

Any refund for failed or duplicate transactions will be processed only after successful verification and in accordance with the payment gateway's policies.

6 Course Access

Course access, recordings, study materials, certificates, and other resources are provided only to registered participants. Sharing login credentials or course materials without written permission is prohibited.

7 Intellectual Property

All course videos, presentations, PDFs, worksheets, recordings, and study materials are the intellectual property of Triple N Online Academy.

Copying, downloading, distributing, recording, or reproducing any course content without written permission is strictly prohibited.

8 Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

9 Third-Party Services

Our website may use trusted third-party services such as payment gateways, analytics tools, and communication platforms. These services have their own privacy policies.

10 Changes to This Policy

Triple N Online Academy reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page.

11 Contact Us